Support

Need help with BEV?

Got a problem, a question or an idea for BEV? Reach us whichever way suits you: join the BEV Discord and open a ticket, or send us an email.

Discord opens in a new tab (discord.gg/cbevs). Email opens your mail app.

Two ways to reach us

Both work for support and for suggestions. Pick the one you like.

Join the Discord

Join the BEV Discord server and open a ticket from the ticket channel. Use a ticket for every problem, question or suggestion. It's usually the quickest way to get an answer.

Send an email

Prefer not to use Discord? Email [email protected] with your problem or your suggestion. Say which server it's about.

Try these first

Health check

On the dashboard, under Utility. It checks BEV's permissions, its role position and every feature that's switched on, and says what needs fixing.

/help

Lists every command by section, with what each one does. Admins can also add their own server info to it.

Is BEV online?

The status page shows whether the bot is running right now and how many servers it's in.

What to tell us

Which server

The server's name, so we know where to look.

What happened

Say which command or feature you used, what you expected and what happened instead. A screenshot helps.

Got an idea?

For a suggestion, tell us what you'd like BEV to do and how your server would use it.

Stuck, or have an idea?